Terms of service

 

**OVERVIEW** Welcome to Mivora! The terms "we", "us" and "our" refer to

Mivora. Mivora operates this store and website, including all related

information, content, features, tools, products and services in order to

provide you, the customer, with a curated shopping experience (the

"Services"). Mivora is powered by Shopify, which enables us to provide

the Services to you. The below terms and conditions, together with any

policies referenced herein (these "Terms of Service" or "Terms")

describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important

information about your legal rights and cover areas such as warranty

disclaimers and limitations of liability. By visiting, interacting with

or using our Services, you agree to be bound by these Terms of Service

and our Privacy Policy \[LINK\]. If you do not agree to these Terms of

Service or Privacy Policy, you should not use or access our Services.

**SECTION 1 - ACCESS AND ACCOUNT** By agreeing to these Terms of

Service, you represent that you are at least the age of majority in your

state or province of residence, and you have given us your consent to

allow any of your minor dependents to use the Services on devices you

own, purchase or manage. To use the Services, including accessing or

browsing our online stores or purchasing any of the products or services

we offer, you may be asked to provide certain information, such as your

email address, billing, payment, and shipping information. You represent

and warrant that all the information you provide in our stores is

correct, current and complete and that you have all rights necessary to

provide this information. You are solely responsible for maintaining the

security of your account credentials and for all of your account

activity. You may not transfer, sell, assign, or license your account to

any other person.

**SECTION 2 - OUR PRODUCTS** We have made every effort to provide an

accurate representation of our products and services in our online

stores. However, please note that colors or product appearance may

differ from how they may appear on your screen due to the type of device

you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or

services purchased by you will meet your expectations or be the same as

depicted or rendered in our online stores. All descriptions of products

are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may

limit the quantities of any products that we offer to any person,

geographic region or jurisdiction, on a case-by-case basis.

**SECTION 3 - ORDERS** When you place an order, you are making an offer

to purchase. Mivora reserves the right to accept or decline your order

for any reason at its discretion. Your order is not accepted until

Mivora confirms acceptance. We must receive and process your payment

before your order is accepted. Please review your order carefully before

submitting, as Mivora may be unable to accommodate cancellation requests

after an order is accepted. In the event that we do not accept, make a

change to, or cancel an order, we will attempt to notify you by

contacting the e‑mail, billing address, and/or phone number provided at

the time the order was made. Your purchases are subject to return or

exchange solely in accordance with our Refund Policy \[LINK\]. You

represent and warrant that your purchases are for your own personal or

household use and not for commercial resale or export.

**SECTION 4 - PRICES AND BILLING** Prices, discounts and promotions are

subject to change without notice. The price charged for a product or

service will be the price in effect at the time the order is placed and

will be set out in your order confirmation email. Unless otherwise

expressly stated, posted prices do not include taxes, shipping,

handling, customs or import charges. Prices posted in our online stores

may be different from prices offered in physical stores or in online or

other stores operated by third parties. We may offer, from time to time,

promotions on the Services that may affect pricing and that are governed

by terms and conditions separate from these Terms. If there is a

conflict between the terms for a promotion and these Terms, the

promotion terms will govern. You agree to provide current, complete and

accurate purchase, payment and account information for all purchases

made at our stores. You agree to promptly update your account and other

information, including your email address, credit card numbers and

expiration dates, so that we can complete your transactions and contact

you as needed. You represent and warrant that (i) the credit card

information you provide is true, correct, and complete, (ii) you are

duly authorized to use such credit card for the purchase, (iii) charges

incurred by you will be honored by your credit card company, and (iv)

you will pay charges incurred by you at the posted prices, including

shipping and handling charges and all applicable taxes, if any.

**SECTION 5 - SHIPPING AND DELIVERY** We are not liable for shipping and

delivery delays. All delivery times are estimates only and are not

guaranteed. We are not responsible for delays caused by shipping

carriers, customs processing, or events outside our control. Once we

transfer products to the carrier, title and risk of loss passes to you.

**SECTION 6 - INTELLECTUAL PROPERTY** Our Services, including but not

limited to all trademarks, brands, text, displays, images, graphics,

product reviews, video, and audio, and the design, selection, and

arrangement thereof, are owned by Mivora, its affiliates or licensors

and are protected by U.S. and foreign patent, copyright and other

intellectual property laws. These Terms permit you to use the Services

for your personal, non-commercial use only. You must not reproduce,

distribute, modify, create derivative works of, publicly display,

publicly perform, republish, download, store, or transmit any of the

material on the Services without our prior written consent. Except as

expressly provided herein, nothing in these Terms grants or shall be

construed as granting a license or other rights to you under any patent,

trademark, copyright, or other intellectual property of Mivora, Shopify

or any third party. Unauthorized use of the Services may be a violation

of federal and state intellectual property laws. All rights not

expressly granted herein are reserved by Mivora. Mivora's names, logos,

product and service names, designs, and slogans are trademarks of Mivora

or its affiliates or licensors. You must not use such trademarks without

the prior written permission of Mivora. Shopify's name, logo, product

and service names, designs and slogans are trademarks of Shopify. All

other names, logos, product and service names, designs, and slogans on

the Services are the trademarks of their respective owners.

**SECTION 7 - OPTIONAL TOOLS** You may be provided with access to

customer tools offered by third parties as part of the Services, which

we neither monitor nor have any control nor input. You acknowledge and

agree that we provide access to such tools "as is" and "as available"

without any warranties, representations or conditions of any kind and

without any endorsement. We shall have no liability whatsoever arising

from or relating to your use of optional third-party tools. Any use by

you of the optional tools offered through the site is entirely at your

own risk and discretion and you should ensure that you are familiar with

and approve of the terms on which tools are provided by the relevant

third-party provider(s). We may also, in the future, offer new features

through the Services (including the release of new tools and resources).

Such new features shall also be deemed part of the Services and are

subject to these Terms of Service.

**SECTION 8 - THIRD-PARTY LINKS** The Services may contain materials and

hyperlinks to websites provided or operated by third parties (including

any embedded third party functionality). We are not responsible for

examining or evaluating the content or accuracy of any third-party

materials or websites you choose to access. If you decide to leave the

Services to access these materials or third party sites, you do so at

your own risk. We are not liable for any harm or damages related to your

access of any third-party websites, or your purchase or use of any

products, services, resources, or content on any third-party websites.

Please review carefully the third-party's policies and practices and

make sure you understand them before you engage in any transaction.

Complaints, claims, concerns, or questions regarding third-party

products and services should be directed to the third-party.

**SECTION 9 - RELATIONSHIP WITH SHOPIFY** \[NOTE TO MERCHANT: This

section accurately characterizes Shopify's relationship with your store

and should not be removed or modified.\] Mivora is powered by Shopify,

which enables us to provide the Services to you. However, any sales and

purchases you make in our Store are made directly with Mivora. By using

the Services, you acknowledge and agree that Shopify is not responsible

for any aspect of any sales between you and Mivora, including any

injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims,

damages, and liabilities arising from or related to your purchases and

transactions with Mivora.

**SECTION 10 - PRIVACY POLICY** All personal information we collect

through the Services is subject to our Privacy Policy, which can be

viewed here \[LINK\], and certain personal information may be subject to

Shopify's Privacy Policy, which can be viewed

[here](https://www.shopify.com/legal/privacy/app-users). By using the

Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and

processes personal information about your access to and use of the

Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared

with Shopify as well as third parties that may be located in other

countries than where you reside, in order to provide services to you.

Review our privacy policy \[LINK\] for more details on how we, Shopify,

and our partners use your personal information.

**SECTION 11 - FEEDBACK** If you submit, upload, post, email, or

otherwise transmit any ideas, suggestions, feedback, reviews, proposals,

plans, or other content (collectively, "Feedback"), you grant us a

perpetual, worldwide, sublicensable, royalty-free license to use,

reproduce, modify, publish, distribute and display such Feedback in any

medium for any purpose, including for commercial use. We may, for

example, use our rights under this license to operate, provide,

evaluate, enhance, improve and promote the Services and to perform our

obligations and exercise our rights under the Terms of Service. You also

represent and warrant that: (i) you own or have all necessary rights to

all Feedback; (ii) you have disclosed any compensation or incentives

received in connection with your submission of Feedback; and (iii) your

Feedback will comply with these Terms. We are and shall be under no

obligation (1) to maintain your Feedback in confidence; (2) to pay

compensation for your Feedback; or (3) to respond to your Feedback. We

may, but have no obligation to, monitor, edit or remove Feedback that we

determine in our sole discretion to be unlawful, offensive, threatening,

libelous, defamatory, pornographic, obscene or otherwise objectionable

or violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any

third-party, including copyright, trademark, privacy, personality or

other personal or proprietary right. You further agree that your

Feedback will not contain libelous or otherwise unlawful, abusive or

obscene Feedback, or contain any computer virus or other malware that

could in any way affect the operation of the Services or any related

website. You may not use a false email address, pretend to be someone

other than yourself, or otherwise mislead us or third-parties as to the

origin of any Feedback. You are solely responsible for any Feedback you

make and its accuracy. We take no responsibility and assume no liability

for any Feedback posted by you or any third-party.

**SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS** Occasionally there

may be information on or in the Services that contain typographical

errors, inaccuracies or omissions that may relate to product

descriptions, pricing, promotions, offers, product shipping charges,

transit times and availability. We reserve the right to correct any

errors, inaccuracies or omissions, and to change or update information

or cancel orders if any information is inaccurate at any time without

prior notice (including after you have submitted your order).

**SECTION 13 - PROHIBITED USES** You may access and use the Services for

lawful purposes only. You may not access or use the Services, directly

or indirectly: (a) for any unlawful or malicious purpose; (b) to violate

any international, federal, provincial or state regulations, rules,

laws, or local ordinances; (c) to infringe upon or violate our

intellectual property rights or the intellectual property rights of

others; (d) to harass, abuse, insult, harm, defame, slander, disparage,

intimidate, or harm any of our employees or any other person; (e) to

transmit false or misleading information; (f) to send, knowingly

receive, upload, download, use, or re-use any material that does not

comply with the these Terms; (g) to transmit, or procure the sending of,

any advertising or promotional material, including any "junk mail,"

"chain letter," "spam," or any other similar solicitation; (h) to

impersonate or attempt to impersonate any other person or entity; or (i)

to engage in any other conduct that restricts or inhibits anyone's use

or enjoyment of the Services, or which, as determined by us, may harm

Mivora, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any

other type of malicious code that will or may be used in any way that

will affect the functionality or operation of the Services; (b)

reproduce, duplicate, copy, extract, sell, resell or exploit any portion

of the Services; (c) collect or track the personal information of

others; (d) spam, phish, pharm, or pretext the services; (e) use any

robot, spider, scraping, data gathering and extraction tools, automatic

devices or processes, AI tools (such as agentic AI) or automated or

manual means to access the Services; or (f) interfere with, bypass, or

circumvent the security or authorization features, robot exclusion

headers, or other measures we employ to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at

any time, without notice, if we determine that you have violated any

part of these Terms.

**SECTION 14 - AGENTS** 14.1 This section ("Agent Terms") applies if you

use, allow, enable, or cause the deployment of an Agent to access, use,

or interact with any Services. "Agent" means any software or service

that takes autonomous or semi-autonomous action on behalf of, or at the

instruction of, any person or entity and that can be executed on behalf

of or using persons device, without direct supervision. 14.2 No Agent

may access, use, or interact with Services unless, at all times, it

identifies itself and operates in strict accordance with the

requirements in section 14.4 below. In addition, no Agent may access,

use, or interact with Services if we have requested that the Agent

refrain from accessing, using, or interacting with any service. 14.3 We

may limit, including by technical measures, whether and how any Agent

accesses, uses, and interacts with Services. 14.4 Agents must: (i) in

all HTTP/HTTPS requests, identify that the request is from an Agent and

disclose the name of the Agent by including the following in the

request's user agent string: "Agent/\[agent name\]"; (ii) not conceal or

obfuscate that any access, use, or interactions are from an Agent, such

as by (a) mimicking human behavior and interaction patterns, or (b)

completing or circumventing CAPTCHAs or measures intended to distinguish

computer use from humans, (iii) respond truthfully to any question or

prompt seeking to determine if interactions are coming from a human or a

computer, (iv) not circumvent or otherwise avoid any measure intended to

block, limit, modify, or control whether and how Agents access, use, or

interact with the Services.

**SECTION 15 - TERMINATION** We may terminate this agreement or your

access to the Services (or any part thereof) in our sole discretion at

any time without notice, and you will remain liable for all amounts due

up to and including the date of termination. The following sections will

continue to apply following any termination: Intellectual Property,

Feedback, Termination, Disclaimer of Warranties, Limitation of

Liability, Indemnification, Severability, Waiver; Entire Agreement,

Assignment, Governing Law, Privacy Policy, and any other provisions that

by their nature should survive termination.

**SECTION 16 - DISCLAIMER OF WARRANTIES** The information presented on

or through the Services is made available solely for general information

purposes. We do not warrant the accuracy, completeness, or usefulness of

this information. Any reliance you place on such information is strictly

at your own risk. We disclaim all liability and responsibility arising

from any reliance placed on such materials by you or any other visitor

to the Services, or by anyone who may be informed of any of its

contents. EXCEPT AS EXPRESSLY STATED BY Mivora, THE SERVICES AND ALL

PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS

AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR

CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY,

FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND

NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR

USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR

OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

**SECTION 17 - LIMITATION OF LIABILITY** TO THE FULLEST EXTENT PROVIDED

BY LAW, IN NO CASE SHALL Mivora, OUR PARTNERS, DIRECTORS, OFFICERS,

EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR

LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY

INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,

SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT

LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA,

REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT,

TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM

YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE

SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE

SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR

OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS

A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED,

TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF

ADVISED OF THEIR POSSIBILITY.

**SECTION 18 - INDEMNIFICATION** You agree to indemnify, defend and hold

harmless Mivora, Shopify, and our affiliates, partners, officers,

directors, employees, agents, contractors, licensors, and service

providers from any losses, damages, liabilities or claims, including

reasonable attorneys' fees, payable to any third party due to or arising

out of (1) your breach of these Terms of Service or the documents they

incorporate by reference, (2) your violation of any law or the rights of

a third party, or (3) your access to and use of the Services. We will

notify you of any indemnifiable claim, provided that a failure to

promptly notify will not relieve you of your obligations unless you are

materially prejudiced. We may control the defense and settlement of such

claim at your expense, including choice of counsel, but will not settle

any claim requiring non-monetary obligations from you without your

consent (not to be unreasonably withheld). You will cooperate in the

defense of indemnified claims, including by providing relevant

documents.

**SECTION 19 - SEVERABILITY** In the event that any provision of these

Terms of Service is determined to be unlawful, void or unenforceable,

such provision shall nonetheless be enforceable to the fullest extent

permitted by applicable law, and the unenforceable portion shall be

deemed to be severed from these Terms of Service, such determination

shall not affect the validity and enforceability of any other remaining

provisions.

**SECTION 20 - WAIVER; ENTIRE AGREEMENT** The failure of us to exercise

or enforce any right or provision of these Terms of Service shall not

constitute a waiver of such right or provision. These Terms of Service

and any policies or operating rules posted by us on this site or in

respect to the Service constitutes the entire agreement and

understanding between you and us and governs your use of the Service,

superseding any prior or contemporaneous agreements, communications and

proposals, whether oral or written, between you and us (including, but

not limited to, any prior versions of the Terms of Service). Any

ambiguities in the interpretation of these Terms of Service shall not be

construed against the drafting party.

**SECTION 21 - ASSIGNMENT** You may not delegate, transfer or assign

this Agreement or any of your rights or obligations under these Terms

without our prior written consent, and any such attempt will be null and

void. We may transfer, assign, or delegate these Terms and our rights

and obligations without consent or notice to you.

**SECTION 22 - GOVERNING LAW** These Terms of Service and any separate

agreements whereby we provide you Services shall be governed by and

construed in accordance with the federal and state or territorial courts

in the jurisdiction where Mivora is headquartered. You and Mivora

consent to venue and personal jurisdiction in such courts.

**SECTION 23 - HEADINGS** The headings used in this agreement are

included for convenience only and will not limit or otherwise affect

these Terms.

**SECTION 24 - CHANGES TO TERMS OF SERVICE** You can review the most

current version of the Terms of Service at any time on this page. We

reserve the right, in our sole discretion, to update, change, or replace

any part of these Terms of Service by posting updates and changes to our

website. It is your responsibility to check our website periodically for

changes. We will notify you of any material changes to these Terms in

accordance with applicable law, and such changes will be effective on

the date specified in the notice. Your continued use of or access to the

Services following the posting of any changes to these Terms of Service

constitutes acceptance of those changes.

**SECTION 25 - CONTACT INFORMATION** Questions about the Terms of

Service should be sent to us at mivorashop@163.com. Our contact

information is posted below: Mivora mivorashop@163.com Your Business

Address Your Business Phone Number Your Business Registration Number N/A